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Rezo Processing

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Terms and Conditions of Service

1. About These Terms

These Terms apply to the services of Rezo Processing, 1309 Coffeen Ave, Suite 15409, Sheridan, Wyoming 82801 (“we,” “us”). Clients who enroll sign a Rezo Processing Client Agreement. If these Terms differ from your signed Client Agreement, the Client Agreement controls.

2. Our Services

We provide non-legal document preparation and correspondence services related to consumer debts. We prepare and mail debt validation requests to debt collectors, request account records from creditors where appropriate, send cease-communication notices at your direction, and track and forward the responses to you.

3. What We Do Not Do

Rezo Processing is not a law firm and does not provide legal advice or representation. We do not settle, negotiate, or pay debts, dispute credit reports, repair credit, or provide credit counseling. We do not guarantee any particular result. A debt that is verified remains owed.

4. Optional Legal Plan

We may offer you membership in a prepaid legal services plan from an independent company. The plan is optional, is not required to receive our Services, and is governed by a separate agreement with the plan provider.

5. Fees, Cancellation, and Refunds

  • Fees are listed in your Client Agreement and are never used to pay or settle any debt.
  • You may cancel within three (3) business days after signing for a full refund.
  • After that, you may cancel at any time by emailing [email protected]. If you cancel within the first three (3) months of enrollment, a one-time $250 early termination fee applies.
  • Fees for a month in which Services have begun are not refundable except as required by law.

6. SMS Terms

By providing your phone number and opting in through our website forms, you consent to receive conversational, informational, and promotional text messages from Rezo Processing about our services. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Phone numbers collected for SMS consent will not be shared with third parties or affiliates for marketing purposes. See our Privacy Policy: Privacy Policy – Rezo Processing

7. Service Area

Our Services are not available in Georgia, Idaho, Minnesota, North Dakota, Oregon, Wisconsin, or U.S. territories.

8. Contact

Questions about these Terms? Email [email protected] or call (307) 200-2200.